Frequently asked questions

In-stock items are prepared for dispatch within 1–3 business days. Some pieces are produced on demand after you order – in that case, the production time is shown on the product page. You’ll see the estimated total delivery time at checkout.

• Germany: €3.90 by letter, €5.00 by parcel – free from €34.99
• EU: €6.90 by letter, €10.00 by parcel – free from €34.99
• International: €8.90 by letter, €20.00 by parcel – free from €100

Whether an order ships as a letter or a parcel depends on the items. The exact amount is shown at checkout before you pay.

We ship from Germany to all EU countries as well as to Australia, Canada, Hong Kong, Israel, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Switzerland, the United Arab Emirates, the United Kingdom and the USA. Your country isn’t listed? Just get in touch.

Flat items such as signed photographs and artifact display cards are carefully packed and sent by Deutsche Post as a tracked letter or registered mail. Pieces worth €75 or more always travel as an insured parcel. Framed prints, acrylic displays and combination editions ship as parcels with carriers such as DHL, UPS, DPD or FedEx.

Yes. As soon as your order is on its way, you’ll receive a shipping confirmation by email – including a tracking link for parcels and tracked letters.

Not within the EU. Orders to countries outside the EU are shipped DAP (Delivered at Place): import duties, taxes and fees are not included in our prices and are charged separately by the customs authority or the carrier – usually before or on delivery.

If the packaging is visibly damaged, please have it noted by the courier if possible and take photos. Then email us at info@thenewspaceage.com so we can handle it with the carrier. This doesn’t affect your statutory warranty rights.

Yes. Our flown pieces are individually certified and/or come from trusted sources such as Ken Havekotte (Space Coast Cover Service, Merritt Island, Florida), Sandy Clarkson (The Right Stuff, Inc.) and our network of dealers, collectors and museums. Every piece meets our authenticity standard: thorough documentation, provenance checks and full transparency. Our displays, for example, carry a laser-engraved certification on the back.

How we verify every piece

Flown material has actually been to space on board a spacecraft – for example payload bay liner, thermal blankets or Kapton foil from Space Shuttle and Apollo missions. Each product names its mission, e.g. STS-82 (Discovery).

Space Shuttle material was removed and replaced after a mission and may even have flown on several missions – so the mission we name is the last known mission of the piece.

We sell genuine autographs – no replicas. We clearly label any piece with an autopen signature. Our autographs come from the collection of Tasillo Römisch: world record holder, founder of Space Service International and one of the most dedicated private collectors of spaceflight artifacts in the German-speaking world. As with all our pieces, we place great importance on verifying the provenance of our autographs. Questions about a specific piece? Ask us.

The walnut wood and acrylic plates are laser-cut and engraved in our own workshop in Germany. Every display is then assembled by hand and inspected before it ships.

See how we make them

No. Wood is a natural material, so grain and colour vary slightly – and every flown fragment differs in shape and texture. That makes each display one of a kind.

Technically yes, but we don’t recommend it – the fragment is best protected when the display stays closed.

Please keep the display away from children: the screws are small parts and could be swallowed.

Acrylic is softer than glass and scratches easily, so clean it only with a soft microfibre cloth – never with paper towels or abrasive cleaners. Keep the wood dry and out of direct sunlight to prevent fading or warping, and store the display in a cool, dry, dust-free place.

Our fine art prints are produced in-house on Hahnemühle fine art paper with archival pigment inks – for rich colours, deep blacks and long-lasting stability. Special formats such as acrylic blocks are described on the product page.

Our space art is created by Sina Rathai – known as Art of a Space Nerd – co-founder of The New Space Age. Each piece combines technical detail with storytelling about real missions and spacecraft.

A Signature Edition combines an original artwork by Art of a Space Nerd with genuine flown material from historic Apollo and Space Shuttle missions. Some are limited editions, individually numbered and – where applicable – signed and accompanied by documentation or certificates of authenticity for the flown parts.

A Signature Edition combines an original artwork by Art of a Space Nerd with genuine flown material from historic Apollo and Space Shuttle missions. Some are limited editions, individually numbered and – where applicable – signed and accompanied by documentation or certificates of authenticity for the flown parts.

Yes. You can withdraw from your purchase within 14 days of receiving it without giving a reason – a clear statement by email to info@thenewspaceage.com is enough. Please send the items back within 14 days of your notice; the direct cost of returning them is yours. We refund all payments, including standard shipping, within 14 days. Custom-made or personalised items are excluded.

Read the full right of withdrawal

You can pay by card (Visa, Mastercard, American Express, Maestro, UnionPay), PayPal, Klarna, Apple Pay, Google Pay and Shop Pay. Depending on your country, local methods such as Bancontact, BLIK, EPS, iDEAL | Wero and MobilePay are available too. All options for your country are shown at checkout.

Email us at info@thenewspaceage.com or use our contact form. We’re happy to help – including with questions about an individual piece and its origins.